Question 1

How long has No Worries Pool Care been in business?

Accepted Answer

No Worries Pool Care is a family-operated residential pool service company serving North Texas homeowners since 2004.

Question 2

What areas do you serve?

Accepted Answer

We provide pool service and repair in Flower Mound, Lewisville, Highland Village, Argyle, Northlake, and Double Oak, TX.

Question 3

Are you licensed and insured?

Accepted Answer

Yes, we are fully insured and hold a Texas Licensed Residential Appliance Installation Contractor license (RAIC #214), issued by the Texas Department of Licensing and Regulation (TDLR).

Question 4

Do you offer free estimates?

Accepted Answer

Yes, we offer free quotes for weekly pool cleaning routes, pool renovations, equipment upgrades, and custom additions.

Question 5

How often should my pool be professionally cleaned?

Accepted Answer

Residential pools in North Texas should be professionally cleaned weekly to maintain proper chemical balance and equipment longevity.

Question 6

What's included in a weekly service visit?

Accepted Answer

Every weekly visit includes surface skimming, wall brushing, vacuuming as needed, water chemistry testing and balancing, skimmer and pump basket cleanouts, and visual equipment pad inspection with a digital report sent directly to you.

Question 7

Do you service my specific neighborhood?

Accepted Answer

Yes, we maintain route density in major North Texas neighborhoods across Flower Mound and Lewisville.

Question 8

My pump, heater, or filter isn't working right — what should I do?

Accepted Answer

Turn off power to malfunctioning equipment if it is making unusual noises or leaking, and request a diagnostic repair visit.

Question 9

How much does a diagnostic visit cost?

Accepted Answer

We charge a transparent flat $125 diagnostic fee, which is credited in full toward your repair total if you move forward with the repair.

Question 10

Should I repair my old equipment or upgrade it?

Accepted Answer

If your pump or heater is over 7-10 years old or needs major overhaul, upgrading to a variable-speed pump or modern automation can save up to 70% on energy costs.

Question 11

My pool turned green — can you fix it?

Accepted Answer

Yes, our Green Pool Cleanup service restores swampy or algae-filled pools back to crystal clear water quickly and safely.

Question 12

How long does it take to clear up a green pool?

Accepted Answer

Most green pool recoveries take 24 to 72 hours depending on algae severity and filter system type.

Question 13

How do I know if my pool has a leak?

Accepted Answer

If your pool loses more than 1/4 inch of water per day beyond normal Texas evaporation, or if you see wet spots near the equipment pad, you likely have a leak.

Question 14

What does leak detection cost?

Accepted Answer

We offer comprehensive pressure testing and hydrophone sonic leak detection with upfront pricing and clear repair quotes.

Question 15

How do I know if my pool actually has a leak?

Accepted Answer

The most reliable early signs are water loss faster than evaporation alone would explain (more than about 1/4 inch per day), wet spots in the yard near the pool, cracks in the deck, or a consistently running pump trying to keep up with lost water.

Question 16

What's the difference between leak detection and leak repair?

Accepted Answer

Detection finds exactly where the leak is using specialized equipment. Repair is the actual fix once the source is confirmed. We price and handle these as two distinct steps.

Question 17

Can a leak be fixed without draining the pool?

Accepted Answer

In many cases, yes — it depends on where the leak actually is. Equipment and above-water plumbing leaks usually don't require draining. Structural or below-water-line leaks sometimes do.

Question 18

How much water loss is actually normal?

Accepted Answer

Normal evaporation in North Texas heat typically runs about 1/4 inch per day, more during peak summer. Losing significantly more than that is a real signal worth having checked.

Question 19

I'm buying or selling a home with a pool — do you inspect it?

Accepted Answer

Yes, we perform independent home buyer and seller pool inspections with thorough reports covering equipment, plumbing, plaster, and safety features.

Question 20

Do I need a pool inspection when I'm buying a home with a pool?

Accepted Answer

It's strongly recommended, especially during your Texas option period. A pool inspection checks equipment, structure, and safety features a standard home inspector typically doesn't cover in depth.

Question 21

What's the difference between your free Pool Health Check and a paid Pool Inspection?

Accepted Answer

The free Health Check is a quick homeowner checkup. A Pool Inspection is a formal, documented service built for real estate transactions with a full written report.

Question 22

How long does a pool inspection take, and when do I get the report?

Accepted Answer

The on-site inspection typically takes under two hours. The written report is delivered after payment, timed to fit within your option period.

Question 23

What if the inspection finds problems?

Accepted Answer

You'll receive a documented, prioritized list of issues you can bring to your realtor for repair negotiation or a price adjustment before closing.

Question 24

Can you resurface or renovate an older pool?

Accepted Answer

Yes, we specialize in complete pool plaster resurfacing, LED lighting retrofits, pool deck remodeling, and water feature upgrades.

Question 25

Do you repair cracked or loose tile and coping?

Accepted Answer

Yes, we repair chipped stone coping, falling waterline tile, and cracked expansion joints caused by Texas soil movement.

Question 26

What's the difference between pool tile and pool coping?

Accepted Answer

Tile is the decorative band that lines the waterline inside the pool — mostly cosmetic but protects against chemical buildup. Coping is the structural material capping the pool's edge where the deck meets the water, protecting the bond beam and giving swimmers a safe edge to grip.

Question 27

Why is my pool tile cracking or falling off?

Accepted Answer

The most common causes are age (grout and adhesive break down over years of chemical and sun exposure), improper water chemistry eating away at the grout line, or structural shifting in the pool shell itself.

Question 28

Do you offer financing for tile and coping repair?

Accepted Answer

Yes — larger tile and coping jobs can be financed through our financing partner, since a full coping replacement or extensive tile repair is a bigger investment than routine maintenance.

Question 29

Can I repair just the damaged sections, or does the whole pool need to be redone?

Accepted Answer

In most cases, we can repair or replace just the affected tile or coping sections rather than redoing the entire pool — it depends on how localized the damage is and whether matching material is available.

Question 30

Can pool tile grout be repaired without draining the pool?

Accepted Answer

Yes, in most cases — grout repair on tile below the waterline can typically be done underwater with the right materials, without needing to drain the pool.

Question 31

Can you teach me to maintain my own pool?

Accepted Answer

Yes, our Pool School service provides 1-on-1 hands-on training at your equipment pad for new pool owners.

Question 32

Do you install pool accessories or automation systems?

Accepted Answer

Yes, we install robotic cleaners, salt water chlorinators, smart phone automation controllers, and LED lighting systems.

Question 33

I'm not on weekly service — is there an option for periodic checkups?

Accepted Answer

Yes, our Pool Maintenance Program offers bi-annual comprehensive system reviews and equipment inspections with exclusive discounts on repairs.

Question 34

What's the difference between Weekly Service and the Maintenance Program?

Accepted Answer

Weekly Service handles your water — chemical balance and cleaning, on a recurring schedule. The Maintenance Program is a bi-annual equipment check-in built for pool owners who already handle their own water chemistry but want a professional verifying their pump, filter, heater, and automation are working correctly.

Question 35

I already do my own pool maintenance — is this program actually for me?

Accepted Answer

That's exactly who it's built for. If you're comfortable testing and balancing your own water but don't have the training to diagnose a pump, filter, or heater issue, this membership gives you that expertise on call.

Question 36

How does the repair discount work?

Accepted Answer

As a member, you get priority scheduling and a discount off standard repair pricing if the bi-annual check-in or a between-visit diagnosis call turns up something that actually needs fixing.

Question 37

How often should a pool actually be serviced?

Accepted Answer

Water chemistry needs attention weekly, which most DIY owners handle themselves fine. Equipment — pumps, filters, heaters, automation — is a different story: mechanical issues don't always show up in the water first, which is why a bi-annual professional check-in catches things a water-focused routine wouldn't.

Question 38

Are your technicians licensed for electrical work on pool equipment?

Accepted Answer

Yes, our technicians hold the required Texas Residential Appliance Installation Contractor/License (RAIC #214) issued by TDLR.

Question 39

Is No Worries Pool Care involved in pool safety in the community?

Accepted Answer

Yes, owner Casey serves on the board of the Texas Pool & Spa Coalition (TPSC), and our company supports NDPA and Safe Kids Tarrant County.

Answers to Your Pool Care Questions

General

Weekly Pool Cleaning

Equipment Repair & Upgrades

Green Pool Cleanup

Leak Detection

Pool Inspections

Renovation, Tile & Coping

Pool School & Accessories

Maintenance Program

Licensing & Safety

Still Have a Question?